70 lines
No EOL
5.7 KiB
Markdown
70 lines
No EOL
5.7 KiB
Markdown
## Required version:
|
||
- Wordpress: >= 5.2
|
||
- Woocommerce: >=4.0
|
||
|
||
## Introduction
|
||
- Tamara is a Buy Now Pay Later solution in Saudi Arabia and the UAE.
|
||
- Benefits to merchants:
|
||
- More sales: Higher average order value, conversion, repeat purchases and less card transaction declined.
|
||
- Access to quality customers: tamara directs new customers to merchants through its network.
|
||
- No collections: tamara collects from the customers, not merchants.
|
||
- No fraud and credit risk: tamara assumes 100% of payment risk on behalf of the merchant.
|
||
- No COD: In case merchants offer it, we'll take this headache away from them and provide a better alternative.
|
||
- Logistics: Freedom to select the top couriers (e.g. DHL) as there is no restriction on specific couriers who collect cash.
|
||
- Benefits to customers:
|
||
- Convenient and smooth checkout experience: No friction of having customers to pay upfront.
|
||
- In-store experience for e-commerce: Customers can try the product at home without having to pay upfront.
|
||
- Payment flexibility and better money management: Pay later in 30 days or in installments.
|
||
- Trust: customers can purchase the products they love with peace of mind. No credit/debit card details needed upfront, no chasing logistics companies for delivery.
|
||
|
||
|
||
## Install and Enable/Disable the plugin
|
||
- The Tamara Checkout plugin is now available for Wordpress. After installing it, simply click on `Activate` the plugin.
|
||
- Please note that the plugin can only be activated when Woocommerce is active.
|
||
- After the plugin is activated, there is an option to Enable/Disable the plugin in Woocommerce => Settings => Payments => Tamara Gateway Settings.
|
||
|
||
|
||
## Configure Tamara’s setting
|
||
To configure the Tamara Gateway Settings, go to Woocommerce => Settings => Payments => Tamara Gateway Settings.
|
||
|
||
There are several options for you to customize:
|
||
- “Enable/Disable” - To enable/disable Tamara Payment gateway for Woocommerce.
|
||
- “Logo Image URL” - URL of image icon to appear on payment method selecting. The recommended size must be no larger than 230x60, image format.
|
||
- “Order Status for Payment Cancel from Tamara” - Choose your order status for payment cancelled from Tamara.
|
||
- “Order Status for Payment Failure from Tamara” - Choose your order status for payment failed from Tamara.
|
||
- “Order Status for Capture Success from Tamara” - Choose your order status for capture success from Tamara.
|
||
- “Order Status for Captured Failure from Tamara” - Choose your order status for capture failed from Tamara.
|
||
- “Order Status for Authorise Success from Tamara” - Choose your order status for authorise success from Tamara.
|
||
- “Order Status for Authorise Failure from Tamara” - Choose your order status for authorise failed from Tamara.
|
||
- “Tamara Working Mode” - This setting specifies whether you will process live transactions, or whether you will process simulated transactions using the Tamara Sandbox.
|
||
|
||
Whether you wish to use the Live or Sandbox mode, please fill in the appropriate information (API URL, Merchant Token, Notification Token) provided by Tamara
|
||
|
||
## Use Tamara as Woocommerce payment method (Customer’s side)
|
||
- For customers, who want to use Tamara as their payment method, click on the “Pay Later with Tamara” on the checkout section.
|
||
- Remember to fill in the correct Billing details which should match with your information registered with Tamara (Name, Address, Phone number, Email…). If not, there might be a Payment Declined form Tamara, which will result in a Payment failed for your order.
|
||
- The “Tamara Working Mode” also should be set before placing the order.
|
||
|
||
- After choosing the payment method and place order, another confirmation screen will appear before proceeding to the Tamara page.
|
||
- This is considered as a payment method confirmation for your order before redirecting to Tamara page.
|
||
- If you wish to cancel the order or customize your order, simply click on the “Cancel Order” button. Otherwise, proceed to the Tamara Checkout page.
|
||
|
||
- On the Tamara Checkout page, you are required to fill in your account and pin code.
|
||
- And one last step, is to recheck your order detail information. If everything is correct, click on “Confirm Order” to make a payment.
|
||
|
||
- After a successful payment, there will be a notification of Success and you can go back to the Merchant page to check your order status.
|
||
|
||
|
||
- If there is any problem with your Tamara account or the order’s detail, an error message would be shown.
|
||
|
||
- For this case, please check again your order information and your Tamara account. If the problem is not resolved, you can contact Tamara for more detail.
|
||
|
||
## Order status’s flow with Tamara Gateway (For Admin/Merchant user)
|
||
There are custom order statuses from Tamara Gateway, which can be set in “Tamara Gateway Settings”. You should choose a label for the appropriate status, which the system can understand and return the right order status after every process.
|
||
Tamara Gateway customs WooCommerce Order Statuses Completely Integrated into your Workflow.
|
||
|
||
|
||
### Note:
|
||
- The order should be authorized by Tamara and can be cancelled before being captured.
|
||
- After an order is completed, it will be captured. The due date will start counting for the customer at this moment.
|
||
- Once being captured, it can not be “Cancelled”, in this case, use the “Refund” function instead. |